Delivery costs

At Fisher Lane Mobility we take pride in our ability to offer friendly and knowledgeable customer service by having our hire items delivered by a Fisher Lane Staff Member. Prices vary depending on the distance our delivery drivers need to travel. To enquire for delivery costs and times please contact us.

How are the hire products cleaned?

Fisher Lane Mobility hygienically cleans all products with hospital strength antibacterial cleaner when items are returned and again prior to going out. Wheels, stoppers and brakes are also checked.

What is the minimum hiring period?

There is no minimum hire period, however, we do have a minimum hire charge equal to two weeks hire. We send out an invoice on a 14 day cycle until hire items are returned to Fisher Lane Mobility Abbotsford/Fisher Lane Mobility Hoppers Crossing or you call us to arrange a pick-up time with our driver

What are your opening hours?

Abbotsford is open Monday - Friday 8:30am - 5:00pm
Hoppers Crossing is open Monday - Friday 8am - 4pm

How can I pay my account?

Payments can be made to Fisher Lane Mobility Pty Ltd by:-

  • Cheque (made out to:- Fisher Lane Pty Ltd)
  • Money order
  • Credit card payments over the phone
  • Direct debit into our account. (Please contact Fisher Lane to obtain account details)
  • We also accept cash payments through the shop.

How often do I receive an account for hire and how long do I have to pay?

Payment of the minimum 2 week hire charge is required at time of collection of the hire product in store or prior to delivery.
Invoices are generated fortnightly in arrears, with payment due when invoice generated.
Payments are taken via the credit card provided as security, unless alternative methods are organised.
Charges are on going until the hire items are returned to Fisher Lane Mobility.

What is the warranty on the equipment?

Please refer to our product page on our website for individual product warranties. If you have any questions, please don't hesitate to call.

Privacy Policies?

At Fisher Lane we understand that your privacy is very important to you and we wish to preserve your rights to control and protect that information. Your personal information is collected to enable us to process your orders only. All personal information you provide is stored securely and is protected within our secure database. Any information you provide to Fisher Lane Mobility will not be passed on to a third party.

Can I purchase from hire?

Yes. Equipment can be purchased from hire at any time. The cost will vary depending on length of hire period and the amount you have paid. Please contact us for details.

How do I get my equipment repaired?

Please call Fisher Lane Mobility to make a time with our maintenance department. Maintenance will be able to give you an estimated scheduled time of repair and cost.

What are the height of the walkers and crutches?

Our Walkers are available in 3 sizes, Small, Standard and Large, however our walkers and crutches can be customized to suit your needs. Please refer to the Aids to Daily Living - Mobility Aids Section of our website for further information. Please contact Fisher Lane Mobility for other measurements.

Do I have to book hire items in advance?

To ensure you receive your goods on your preferred day, please book 1 - 2 days in advance.

How long will it take for the hire items to be delivered?

Please contact Fisher Lane Mobility to check the availability of our delivery services. Once orders are placed we will endeavour to have the items delivered on the next convenient day.